AFFILIATE TERMINATION AND PROBLEMS
I’m not using my affiliate account. Can I sell or transfer it?
No, you may not. It is grounds for account termination or worse. The only people interested in acquiring dormant affiliate accounts do so with the intent of defrauding advertisers. If an affiliate sells their account, they’re likely assisting someone in committing a crime and are subject to potential litigation. AdTunity fully supports advertisers and law enforcement agencies in their attempts to prosecute for fraud. If you don’t want your affiliate account anymore, simply tell your affiliate manager and we’ll close it for you.
Can I do a joint venture (JV) where I allow someone else access to my account for a share of the profits they generate?
No, this is directly against AdTunity’s affiliate terms and conditions. Just like selling your affiliate account, the bulk of those interested in joint ventures do so with intent of defrauding advertisers. An affiliate is solely responsible for the leads generated on a campaign. Should the second party in the joint venture generate fraudulent leads/sales, it’s the affiliate who risks account termination and litigation, not the second party.
My affiliate account was terminated but I want to plead my case. What should I do?
In most cases, by the time you’ve received the termination email, it’s too late. Our compliance department monitors traffic/leads constantly and action is swift when a problem is found. Affiliates are generally told when a minor problem is found and given the opportunity to make corrections. Major problems usually result in immediate account termination. If you want to plead your case, send a reply to the compliance email you received. Your best bet is to admit wrongdoing, accept the reversal of your leads/sales and ask permission to try again. In the rare circumstance that an affiliate is wrongly terminated from the network, they should reply to the compliance email and politely describe the problem and why they feel they are innocent.
My account was terminated but only a portion of my leads were fraudulently generated. Will I get paid?
Partial fraud doesn’t equate to partial payment. No payment will be issued to a terminated account.
Who will run my ad, where will the traffic come from?
That’s a little difficult to predict as AdTunity has 18,000 affiliates in the network and they selectively choose the ads they want to run themselves. A successful ad campaign might see traffic from hundreds of affiliates across multiple traffic types such as banner placements, email marketing, search engines, social media and others. An advertiser can however specify in advance whether they want to exclude certain types of traffic, like search engine or social network traffic.
Do I get contact with the affiliates running my ads?
There is no direct contact between affiliates and advertisers. All contact goes through the network. Affiliates come to AdTunity specifically for the benefit of having a single contact point for multiple sponsorship opportunities.
Do you accept campaigns which pay the affiliate a percentage of a sale?
Generally speaking, we do not. There are other networks better suited to such advertising.
How does tracking work?
How much volume can you do on my campaign?
We don’t predict traffic volumes on potential campaigns. There are simply too many unknown factors to give a proper estimate. Much depends on the conversion of the campaign, the target countries and demographics, the decided upon CPA rate versus competitive campaigns and the final mix of affiliates who decide to pick up any given campaign. Some campaigns can see hundreds of thousands of leads while others struggle to get hundreds per month.
What can we do to ensure we get quality leads?
AdTunity puts potential affiliates through a quality assurance and fraud check before we allow them into the network. This helps reduce the occurrence of fraud and bad leads. Advertisers must also work at monitoring data and reporting problems. We pass all advertisers the IDs of the affiliates generating traffic for their campaign. Advertisers should use this ID with their internal quality checks to analyze the profitability of the traffic they are receiving on an individual affiliate level.
How do I find out if AdTunity will take me on as an advertiser?
Send us some details about the campaign you’d like to bring to AdTunity through the contact us page. Please include as much information as possible about your campaign including sample landing pages, CPA rates, target countries and budgetary caps. We receive many requests so please do not omit this information.